|
Firozkhan Pathan, MBA
|
|
2424 Kent Drive |
Irving, TX 75062 | 214.683.1449 | firoz_khan@hotmail.com
|
|
www.linkedin.com/in/firozkhanpathan/
|
|
Wireless
& Broadband Network Solutions, Product & Solutions Management
Exceptional Technical & Business Acumen Highly Strategic
Executive Profile:
|
|
Telecommunications
expert with over 17 years in state-of-the-art wireless radio and core
product development, solution architecture, and operations experience. MBA
graduate with honors, poised for continued growth into higher-level
business consulting opportunities leveraging extensive “from-the-trenches”
knowledge base and subject matter expertise. Business-savvy, able to
effectively capture and quantify the business problem/ opportunity, and
translate needs into cost effective technical solutions, while
communicating the concepts and benefits to senior management.
|
|
“Excellent
response and support during RFP/RFI architect/ design preparation,
customer meetings and inputs for IPIS….”
“Very responsive
in on-time responses, assessments, and help determining sizing
parameters.”
“As the
customer’s requirements changed, he was able to understand the technical
nuances and quickly provide updated pricing.”
“Always
exceeded expectations. In-depth knowledge of Subject Matter…”
(Performance
feedback from teams representing sales/marketing, product, tendering, and
other)
|
|
|
Core Business Competencies:
|
|
Strategic Planning
& Execution Customer Requirements Definition & Solution
Strategy Risk Management Solution
Architecture
Telecommunication
Presales Product Definition Networking
Protocols IT Project Management Commercial Sales
Vendor Selection Presentations Process
Improvements Listening & Communication Skills
|
|
Technical Repertoire:
|
|
Telecom
Technologies:
VoLTE, IMS, 4G LTE, Cloud architecture, NFV, Virtualization, UMTS,
IP Networking,
UMA, EDGE, GSM, GPRS, MSS (Mobile Satellite Service)
Programming: Shell, C, C++,
TCL, TTCN
|
|
Professional Experience:
|
|
ALCATEL-LUCENT –Plano,
TX
2004–Present
A leader in mobile, fixed, IP and
optics technologies, and a pioneer in applications and services,
Alcatel-Lucent was named one of MIT Technology Review's 2012 Top 50
list of the "World's Most Innovative Companies,” and named Thomson
Reuters Top 100 Global Innovators. 75,000+ employees worldwide.
Applications Advanced Tendering Manager, (June
2011–PresenT)
|
|
Define solution architecture;
defend end-to-end technical and commercial pricing solutions for customers
in North America (NA), including Verizon, AT&T, USCC, COX, and Bell
Mobility. Provide detailed compliancy and point-by-point support as part of
RFI/RFP submissions: work with product groups and integrate all responses
relative to the products within scope. Work cross-functionally with teams
to evaluate offers and define level of services (Maintenance, Migration
& Custom Applications and Integration).
Highlights:
n
Value to senior management for ability to create
competitive business and technical solutions during presales phase. Cross-functional
advisor to Sales, Business Development, Product Management, and R&D.
n
Simultaneously manage multiple, complex client bids
(average 50+ per year) ranging $200K - $100M. Deliver deep technical
responses, pricing negotiations, and quick turnaround exercises.
n
Recognized and awarded by management for “excellent
engagement” in multiple strategic offer wins.
Integration Test Specialist, (AUGUST 2009–2011)
|
|
Promoted to architect new
innovative solutions to create product differentiation in the market, and
identify impacts of new innovations with the wireless call server. Managed
all aspects of projects, including: reviewed design documents and
requirements specifications, set up design lab network, planned software
release IT resources and schedules for on-time quality software delivery.
n
Managed 4+ parallel IT projects (of large scale) at
any given time, meeting all IT completion dates.
n
Achieved on-time, high-quality delivery of largest
project (Virtual MGW) in a large-scale release through all phases of
development (proof of concept through final delivery).
n
Introduced new innovative solutions that invoked
further research for implementation in areas of energy consumption
reduction in telecom servers, auto call reconnect, missed call list, etc…
|
|
Test Automation Specialist, (Aug 2005 –July 2009)
|
|
Led the automation support & services
group in the introduction of new areas of testing. Produced test plans and
performed risk assessment of test designs and scenarios to mitigate risk
while meeting required timelines.
n
Developed automated performance measurements (KPIs)
test suite, which customers relied heavily on for network planning and
support.
n
Built prototype test environment and test suite for
Atrium UMA solution. Built LDAP server using OpenLDAP to function as UMA
DB. Results: saved company thousands of dollars by avoiding purchase of new
UMA LDAP server.
|
|
Wireless call Server Customer Support,
(July 2004 –July 2005)
|
|
Support (tier-1
wireless operator and labs) customers through the identification and
resolution of network issues, as well as, feature testing and software
upgrades.
n
FOA implementation of first major software release
in-service upgrade of WCS for T-Mobile USA.
n
T-Mobile Dallas site WCS commissioning, integration
with live network and soft launch for friendly subscribers.
|
|
Hughes Software Systems
– India
2000–2004
Aricent Group is the successor to
Hughes Software Systems, which was established in 1991; develops software
and provides technology services to application, infrastructure, and
service providers with operations in 19 countries worldwide.
Systems Specialist
|
|
Recruited to lead company efforts
for Verification and Validation (V&V) of key mobile and wireless
products including Nokia’s Ultrasite and Metrosite BTS products and
systems.
n
Successfully completed 10+ major V&V efforts on
state-of-the-art mobile and wireless products culminating in the successful
commercial launch of the products. Efforts identified product and system
issues that could be corrected prior to product release resulting in
superior quality, customer satisfaction, and avoidance of costly warranty
repairs.
n
Recognized by management for setting the standard in
“Quality Delivery and Customer Value Creation.”
n
Acquired expert knowledge of the performance
characteristics, functionality, and design of industry leading wireless and
mobile communication products and technologies, including: Nokia BTS
Software, GSM Mobile Station L2 conformance, Immarsat GPRS Packet Base
Station, and ICO Satellite telephone networks. Recognized as a Subject
Matter Expert.
n
Perfected V&V protocol development and testing
process for leading wireless and mobile communication products.
|
|
Fascel LTD. (Vodafone) –
India
1997–2000
Second largest mobile network
operator in India.
Senior Engineer
|
|
Promoted into
Senior Engineering with the largest GSM cellular operator in India, with
responsibility for the requirements analysis, recommendation,
specification, installation and commissioning of the company’s largest
cellular systems and networks, and the subsequent conversion to the latest
cellular telephony “Prepaid” network.
n
Successfully completed the installation and
commissioning of the largest cellular network within the company using
products and software including Nokia DX200 MSC, Nokia EIR, Nokia SMSC, and
Comverse VMS.
n
Performed requirements analysis and vendor/
equipment selection for latest “Prepaid” cellular system -- COMVERSE
Trilogue Infinity system.
n
Successfully migrated customer base to new COMVERSE
system after completing the installation, acceptance test, and commissioning
of the system.
n
Awarded “Best Engineer of the Year” for outstanding
contributions to the business in the area of engineering.
|
|
Education & Professional Development:
|
|
University of
Texas at Dallas: Jindal School of Management,
Dallas, TX.
MBA, Master
of Business Administration
2008-2012
·
Concentration in Entrepreneurship and Marketing.
·
University Honors/ GPA: 3.9.
·
Beta Gamma Sigma Honor Society.
MS-MAS,
Strategic Management
2013-2016
(expected)
Bachelor of Engineering in Electronics & Communication–North Gujarat
University–Gujarat, India,
August 1997.
Certified Alcatel-Lucent Network Routing Specialist I (NRSI), May 2011.
|
|